corporate policy on compliance and data protection

Shadow Credit Management is a trading name of Credit Services Europe Limited.

About this statement
Credit Services Europe Limited facilitates access to data through secure internet connections and database repositories where data is obtained, stored and accessed strictly in accordance with the relevant legislation and codes of practice governing the use of confidential data.

The Data Protection Act
The Data Protection Act 1998 governs the processing of personal data including that held both by Credit Services Europe Limited clients and by Credit Services Europe Limited itself. Credit Services Europe Limited is licensed by the Office of Fair Trading under the Consumer Credit Act 1974 and is a member of the Credit Services Association.

Our commitments
Credit Services Europe Limited is committed to achieving the highest possible levels of data accuracy, security and integrity. We work to ensure that all procedures, services and systems are carried out and developed to the highest standards and within the appropriate legal framework.

Credit Services Europe Limited is committed to its consumer-facing obligations under both the Data Protection Act and the Consumer Credit Act. We are dedicated to working with consumers and suppliers of data used and provided to ensure its accuracy.

Credit Services Europe Limited aims to comply with both the letter and the spirit of all relevant data protection and compliance legislation and codes of practice to achieve acknowledged best practice in all areas of activity in which we are involved.

Credit Services Europe Limited is building a market-leading reputation and are working towards its vision to become the most customer focused, innovative, and trustworthy company in the credit service industry.

We may keep the data you have entered in preceding screens, we may also keep data resulting from your continued use of this service.

This privacy statement sets out the privacy policy of Credit Services Europe Limited. Credit Services Europe Limited provides a portal, or gateway, to the services offered by Credit Services Europe Limited and / or its associated companies or partners. For more information on how to use this website, please contact Credit Services Europe Limited using any of the available channels of communication preferably by email to admin@shadow.eu.com.

Privacy and personal data protection principles vary from one country to another and information provided may be processed on our behalf in countries outside the EU where there may be less stringent data protection laws. If so, the data will be protected by a strict code of security and will only be used in accordance with our instructions.

In order to provide better service and a more effective website, we use "cookies" as part or our interaction with your browser. A "cookie" is information sent from a web visitor's computer during a visit to the site. Cookies may enable us to track how a visitor navigates through the site. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the site visited just before and after the Credit Services Europe Limited site. An individual is not identified unless he or she voluntarily gives us personal identification online. If you provide information about your identity, we may use this information to determine what kinds of products, services and sections of our site may be of greatest interest to you. Your information is not sold to or shared with unaffiliated third parties for their independent marketing purposes. We safeguard information we receive online from visitors who interact with our website. We maintain physical, electronic, and procedural safeguards to guard your information.